Digital strategy and delivery for a 120-year-old independent jeweller

As an authorised Rolex retailer, the standards are non-negotiable. When we started working together, the digital presence wasn't meeting them - and the infrastructure wasn't built to support where the business needed to go.

A partnership spanning digital strategy, creative direction, and delivery - helping Lister Horsfall level up across every touchpoint.

That meant overhauling ecommerce and the wider digital presence. Leading creative direction for campaigns and content. Rolling out the Rolex bespoke platform - a microsite built to Rolex's precise design standards while fully integrated with Lister Horsfall's own internal integrations. Then doing it again for Rolex Certified Pre-Owned, launching a new arm of the business.

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Behind the scenes, leading a business-wide transition to HubSpot, to build a complete customer view - connecting the dots across every interaction.

A digital presence that now matches a 120-year reputation. Rolex standards met. New revenue streams launched. And a foundation built to support what comes next.